Refund Policy/Refund Policy

The Customer has the right to withdraw from the contract and to return the ordered products within 14 (fourteen) working days from the receipt of the products themselves. The right of withdrawal must be exercised by the Customer, under penalty of forfeiture, by sending a registered letter A.R. to Lakshmi Srl, P.IVA 02952110233 with headquarters in Via Fior di Loto, 1 - 37021 Bosco Chiesanuova Verona within the terms provided by law. The Customer cannot exercise the right of withdrawal with regard to customized or loose products. The reimbursement will be carried out in the shortest time possible, and in any case within 30 days from the date in which Lakshmi.it will be informed, with the modalities above, of the exercise of the right of withdrawal by the Customer. The Customer is required within 30 (thirty) working days from the exercise of the right of withdrawal, to ship the returned Products to the address of Lakshmi.it, with traceable shipment and expenses borne by the Customer.
To cancel an order and for any other request and information, please write to us at email lakshmi@lakshmi.it. Lakshmi.it accompanies the goods shipped with an invoice, placed inside the package along with the goods purchased.