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Terms of service

Terms and Conditions of Service

The offer and sale of products on our website "www.lakshmi.it" are governed by these Terms of Sale, which apply to each proposal, order and order confirmation for the purchase of products. The confirmation of the order by the customer constitutes the acceptance of these conditions of sale.

MATES AND PRICES

Purchase terms and conditions. Before submitting the purchase order the customer must read the general conditions. The placing of the order implies their automatic acceptance. The customer buys the product, the characteristics of which are illustrated online in the relevant sheets, at the price indicated and to which the shipping costs are added as reported on the website. Before confirming the purchase order will be summarized the unit cost of each product selected, the total cost in case of purchase of multiple products, the cost of additional expenses based on the type of payment selected and the amount of shipping costs. Once the purchase order has been confirmed, the customer will receive an e-mail confirming receipt and acceptance of the order, containing all the information on the products purchased, a detailed indication of the price, shipping costs, applicable taxes and means of payment and information on the right of withdrawal. By sending the confirmation email the purchase contract is concluded and formalized. Lakshmi it reserves the right not to accept or not to process orders that are incomplete or missing fundamental data.

Times and methods of delivery. Lakshmi it will deliver the products selected and ordered by the customer in the manner described in the preceding article through BARTOLINI. Delivery times, according to the provisions of art. 6 D. Decree No 206/2005, are on average 3 days and not more than 30 days from the day following that of transmission of the order. The invoice will be issued to the customer in the package shipped, using the data entered by the customer during registration on the website. To this end, we recommend that you enter your tax code.

Prices and product details. All sales prices of the products on the website are expressed in Euro and include VAT and any other tax. Any promotions are to be considered valid only for the online store. The prices applied are those indicated on the Website at the time of the purchase order by the Customer. The prices of the products published from time to time cancel and replace the previous ones and are subject to the actual availability of products. The images of the products are for illustrative purposes only.
It is not possible to request an invoice of the goods received.

MODE 'OF PAYMENT, TRANSPORT AND DELIVERY

Paypal: the customer can make the payment through Paypal, using a personal Paypal account or by choosing not to register with the Paypal service. If the payment is not made within 2 days from the date of the order, unless otherwise agreed between the customer and Lakshmi.it, the order will be canceled without any notice. With the Paypal system you can also pay with Visa and MasterCard credit cards. There is no extra charge.

Credit Card Visa and MasterCard: the customer can make the payment by credit card, the amount will be charged only after completing the purchase. There is no extra charge.

Transportation

Goods travel on behalf of and at the risk of the buyer: Lakshmi.it will therefore not be responsible for any delays or damages resulting from transport. In the event that the package arrives visibly damaged withdraw the package signing with reserve, otherwise it will not be possible to request any refund. In the event of a rejection of the package, Lakshmi.it can ask the customer for the full amount of the shipping costs and the cost incurred to return the package to the sender. The delivery terms indicated by Lakshmi.it are referred to the products in stock and are not binding since the same can be modified by Lakshmi.it in case of real needs. Lakshmi. it reserves the right to make the delivery of products related to the same order in several deliveries without further charge to the customer. Special conditions and terms of delivery must be agreed in advance via email or telephone between the customer and Lakshmi.it Lakshmi.it and accepted by both parties. Any special offers or promotions proposed by Lakshmi.it are valid until the expiration of the same or, until the products covered by the promotion are sold out.

SHIPPING

For shipping in Italy Lakshmi.it requires a contribution of € 4,90 vat included for orders up to 59,00 euro. From € 59.01 onwards shipping costs are free. The promotion is valid only for purchases in Italy.

For extra-EU shipments costs are to be determined by the country.

Product warranties

Lakshmi.it guarantees only the material integrity of the products at the time of delivery. Any defects must be communicated by the customer, under penalty of forfeiture, no later than 10 (ten) days from the date of delivery. The customer is entitled to the replacement of damaged products upon return of the same, excluding the right of the customer to compensation for any damage, even further. The shipping costs necessary for the replacement of products are to be considered charged to the customer. Lakshmi it does not lend on the products some additional guarantee regarding that one supplied from the single producers. Except for the hypothesis of willful misconduct or gross negligence of Lakshmi it, it is agreed that- the responsibility of Lakshmi.it cannot be higher than the price of the products purchased by the customer under dispute.

RIGHT OF WITHDRAWAL

The Customer has the right to withdraw from the contract and to return the ordered products within 14 (fourteen) working days from the receipt of the products. The right of withdrawal must be exercised by the Customer, under penalty of forfeiture, by sending a registered letter A.R. to Lakshmi Srl, P.IVA 02952110233 with head office in Via Fior di Loto, 1 - 37021 Bosco Chiesanuova Verona within the terms provided by law. The customer cannot exercise the right of withdrawal with regard to customized or loose products. The reimbursement will be carried out in the shortest time possible, and in any case within 30 days from the date in which Lakshmi.it will be informed, in the manner described above, of the exercise of the right of withdrawal by the Customer. The Customer is required within 30 (thirty) working days from the exercise of the right of withdrawal, to send the returned Products to the address of Lakshmi.it, with traceable shipment and expenses charged to the Customer.

To cancel an order and for any other request and information, please write to us at email lakshmi@lakshmi.it. Lakshmi.it accompany the shipped goods with invoice, placed inside the package along with the purchased goods.

PRIVACY

You can get information about how we treat your personal data by accessing the section Privacy. Please also read, if you haven't already done so, our General Terms and Conditions of Use because they contain important information about how we process the personal data of our users and the security systems we use.

Applicable Law and Solution of Disputes

The General Conditions of Sale are governed by Italian law and in particular by the legislative decree 6 September 2005 n. 206 on distance contracts and by the legislative decree 9 April 2003 n. 70 on certain aspects of electronic commerce. In the event of any dispute between Lakshmi Srl and any final user, arising from the General Conditions of Sale, the place of jurisdiction shall be VERONA.

MODIFICATION AND UPDATE

The General Conditions of Sale shall be modified from time to time, also in consideration of possible regulatory changes. The new General Terms and Conditions of Sale will be effective from the date of publication on www.lakshmi.it

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La nostra mission

Diffondere l’amore per Madre Natura attraverso rituali di bellezza con prodotti bio in continua evoluzione.

I nostri prodotti

I cosmetici naturali Lakshmi sono di composizione vegetale, affidabili ed efficaci.

Certificazione BIO

I prodotti Lakshmi sono certificati AIAB (Associazione Italiana per l’Agricoltura Biologica).

Sostenibilità ed eticità

Non usiamo parabeni, petrolati, componenti animali e conservanti chimici.